Reliable Call Center & Business Process Outsourcing (BPO) Solutions

Enhance your business efficiency with cost-effective and scalable Call Center & BPO solutions tailored to handle customer service, sales, back-office tasks, and operational support.

Our full-time and part-time Call Center & BPO Virtual Assistants specialize in inbound and outbound call handling, lead generation, data entry, order processing, customer support, and more—ensuring seamless operations and exceptional customer experiences.

Seamless Call Handling and Support – Get an Expert Call Center VA from $1,200/Month!

Call Center Assistance

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Live Chat Support

Available from 9 AM to 7 PM EST on weekdays.​

Full-Time Assistant

Recommended

Basic Plan

$1,200/month

Part-Time Assistant

Basic Plan

$640/month

How Our Call Center & Business Process Outsourcing (BPO) Unit Can Help Your Business

Outsourcing your customer service, sales, and administrative tasks to a professional Call Center & BPO unit allows your business to operate more efficiently, reduce costs, and enhance customer experience. Our Call Center & BPO Virtual Assistants provide scalable, high-quality support for businesses of all sizes.

Here’s how we help:

24/7 Customer Support & Inbound Call Handling

We manage customer inquiries, technical support, order processing, and issue resolution, ensuring prompt and professional communication at all times.

Outbound Sales, Cold Calling & Lead Generation

Our agents conduct cold calls, warm follow-ups, and sales outreach, helping your business convert more leads and close more deals.

Back-Office Support & Administrative Assistance

We handle data entry, email management, appointment scheduling, and CRM updates, allowing you to focus on core business operations.

Multichannel Communication (Phone, Email, Live Chat, Social Media)

Our team provides consistent support across multiple communication channels, ensuring a seamless customer experience.

Order Processing, Billing, & Collections Support

We assist with order verification, payment processing, refund handling, and account collections, keeping your financial operations organized.

Business Process Optimization & Scalability

We offer customized solutions that scale with your business, helping you streamline processes, reduce costs, and improve efficiency.

Let our Call Center & BPO experts handle the heavy lifting while you focus on scaling your business!

Why Choose Amazing VA Partners for Call Center & Business Process Outsourcing (BPO) Services?

At Amazing VA Partners, we provide top-tier Call Center & BPO solutions designed to help businesses streamline operations, reduce costs, and enhance customer experience. Whether you need customer support, sales outreach, back-office assistance, or administrative support, our team ensures seamless, professional, and efficient service.

Here’s why we’re the best choice:

1. Cost-Effective, High-Quality Support

Hiring an in-house team is expensive. Our affordable BPO solutions provide expert-level customer service, sales support, and back-office operations at a fraction of the cost.

2. 24/7 Multichannel Customer Support

Our call center agents are available round-the-clock to provide phone, email, live chat, and social media support, ensuring exceptional customer service at all times.

3. Skilled Sales & Lead Generation Experts

Our outbound sales team specializes in cold calling, lead qualification, and appointment setting, ensuring higher conversion rates and increased revenue.

4. Seamless CRM & Call Tracking Integration

We are proficient in Salesforce, HubSpot, Zoho CRM, Pipedrive, and RingCentral, ensuring efficient customer tracking, reporting, and follow-ups.

6. Hassle-Free VA Replacement & Quality Assurance

If a VA isn’t the right fit, we provide a quick and seamless replacement at no extra cost, ensuring consistent quality and uninterrupted service.

5. Scalable Solutions for Growing Businesses

Whether you need one agent or an entire team, our BPO services scale with your business, providing flexibility and operational efficiency.

With Amazing VA Partners, you get more than just outsourcing—you gain a trusted business partner dedicated to your success.

Let’s optimize your customer service and business operations—partner with us today!

How to Hire a Virtual Assistant with Us?

Save on overhead costs by hiring Trusted Filipino Virtual Assistants starting at just $1,200 per month. Choose us for cost-effective, reliable, and innovative virtual assistant services that empower your business to grow and thrive.

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Step 1: Connect with Us

Start with a free Discovery Call where we understand your business needs, goals, and the type of virtual assistant you require. We provide expert consultation to ensure you get the most out of your offshore team.

2

Step 2: Tailored Matching & Screening

Our recruitment team carefully selects and shortlists top candidates based on your requirements. Each candidate undergoes a technical check, language assessment, and skills evaluation to ensure they meet high standards.

3

Step 3: Interview & Selection

You get to personally interview the shortlisted candidates through a video call, ensuring the best fit for your business. Our recruitment process is completely free and non-obligatory—you only pay once your VA starts working.

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Step 4: Seamless Onboarding & Training

Once selected, your VA goes through a structured onboarding process to get familiar with your workflow. We also provide cultural awareness training to ensure smooth communication and collaboration.

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Step 5: Transparent Time Tracking & Billing

We track your VA’s working hours with detailed timesheets and provide you with clear, fortnightly summaries. You’re only billed for actual hours worked, ensuring cost-effectiveness.

Our Virtual Assistants come with experience in, but are not limited to the following tools

Customer Relationship Management (CRM) & Helpdesk Software

Call Center & VoIP Communication Software

Live Chat & AI Chatbot Systems

Email & Customer Communication Tools

Workflow & Task Management