Terms & Conditions

Terms and Conditions

Effective Date: December 18, 2024

1. Introduction

Welcome to Solayao Group Innovative (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) outline the rules and regulations for using our website, services, and virtual assistant solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our services.

2. Definitions

Client/User: Refers to any individual or entity that utilizes our services.
Virtual Assistant (VA): A professional hired through our platform to provide remote support services.
Services: Includes virtual assistance, administrative support, bookkeeping, and other related professional services.
Website: Refers to our official website where users can access services, resources, and company information.

3. Eligibility

To use our services, you must be at least 18 years old and capable of entering into a legally binding contract. By using our services, you confirm that you meet these eligibility requirements.

4. Use of Services

Clients agree to use our services for lawful purposes only.
Any unauthorized reproduction, resale, or redistribution of our services is strictly prohibited.
Solayao Group Innovative reserves the right to refuse service to anyone at its discretion.

5. Payment & Fees

All services must be paid for in accordance with our pricing structure.
Payments are processed securely through third-party providers.
Refunds are issued at the company’s discretion and are subject to the terms of our refund policy.
Late payments may result in service suspension or termination.

6. Confidentiality & Data Protection

We implement industry-standard security measures to protect user data.
Clients agree to maintain confidentiality regarding any proprietary information obtained through our services.
We will not sell or share personal data without user consent, except as required by law.

7. Service Limitations & Liability

We strive to provide high-quality services, but we do not guarantee uninterrupted or error-free services.
Solayao Group Innovative is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
Clients assume all risks associated with the use of virtual assistants and any decisions made based on their recommendations.

8. Intellectual Property Rights

All content, trademarks, and materials on our website and services are owned by Solayao Group Innovative or licensed to us.
Clients may not reproduce, distribute, or modify any proprietary materials without explicit permission.

9. Termination & Suspension

Solayao Group Innovative reserves the right to terminate or suspend accounts at its discretion for violations of these Terms.
Clients may terminate their account by providing written notice; however, no refunds will be issued for unused service periods unless otherwise specified.

10. Indemnification

Clients agree to indemnify and hold Solayao Group Innovative harmless from any claims, damages, or expenses arising from their misuse of our services or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms will be resolved through arbitration in accordance with Philippine laws.
Clients agree to attempt an amicable resolution before pursuing legal action.

12. Changes to These Terms

We may update these Terms periodically. Continued use of our services after changes have been posted constitutes acceptance of the revised Terms.

13. Contact Us

For inquiries or concerns about these Terms, please contact us at:

Solayao Group Innovative

Email: admin@amazingvapartners.com

Website: https://amazingvapartners.com

We appreciate your trust in Solayao Group Innovative and are committed to providing reliable virtual assistant services.